Refund and Cancellation Policy

1. Introduction

CSENSE MANAGEMENT SOLUTIONS PRIVATE LIMITED strives to provide high-quality consulting assessment tools through our website, www.joyq.in (the "Site"). This Refund and Cancellation Policy outlines the terms and conditions under which refunds and cancellations are processed for our Services, including the CSense Wheel of Business and JoyQ assessment tools (collectively, the "Services").

2. No Refunds

All payments for our Services are non-refundable. Once a payment is processed and access to the assessment tools is granted, you are not entitled to a refund. This policy applies to all purchases of our Services.

3. Cancellations

  • Before Payment: If you wish to cancel your order before completing the payment process, you may do so without incurring any charges. Simply do not complete the transaction.
  • After Payment: Once the payment has been completed and access to the assessment tools is granted, cancellations are not permitted, and no refunds will be provided.

4. Access to Services

Upon successful payment, you will receive access to the assessment tools. If you encounter any issues accessing the Services or have technical difficulties, please contact our support team immediately. We will assist you in resolving any access issues, but please note that this does not constitute a basis for a refund.

5. Changes to Services

CSENSE MANAGEMENT SOLUTIONS PRIVATE LIMITED reserves the right to modify, suspend, or discontinue any of our Services. In the event of such changes, no refunds will be issued for any payments made before the modification, suspension, or discontinuation.

6. Contact Information

For any questions regarding our Refund and Cancellation Policy, or if you need assistance with our Services, please contact us at:

CSENSE MANAGEMENT SOLUTIONS PRIVATE LIMITED
106, First Floor, Osian Chloroplaza, Link Road, Porur. Chennai 600116
Support@joyq.in
+91 78458 64918