Terms and Conditions

1. Introduction

Welcome to CSense Management Solutions ("we", "us", or "our"). By accessing and using our website [www.joyq.in] (the "Site") and utilising our services, including the CSense Wheel of Business and JoyQ assessment tools (collectively, the "Services"), you agree to comply with and be bound by the following Terms and Conditions (the "Terms"). Please read them carefully. If you disagree with these Terms, please do not use our Services.

2. Services

CSense Management Solutions provides online consulting assessment tools, including self-assessment of businesses and individual capabilities. Upon payment, users can access these assessments and receive detailed reports.

3. Payment

To access our assessment tools, you must complete payment via a third party payment gateway. All transactions are processed securely. You agree to pay the specified fees for the Services by making a payment.

4. Refunds and Cancellations

All payments are non-refundable. Once a payment is made and access to the assessment is granted, no refunds or cancellations will be entertained.

5. User Account

To use our Services, you may need to create an account. You agree to provide accurate and complete information when registering and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

6. Intellectual Property

All content and materials provided on the Site, including but not limited to the CSense Wheel of Business and JoyQ assessment tools, are the property of CSense Management Solutions and are protected by intellectual property laws. Unauthorised use of our intellectual property is prohibited.

7. Limitation of Liability

To the fullest extent permitted by law, CSense Management Solutions shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Site or Services.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of India under Chennai jurisdictions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in India under Chennai jurisdictions.

9. Changes to Terms

We may update these Terms from time to time. Changes will be effective immediately upon posting on the Site. Your continued use of the Services after any changes constitutes your acceptance of the new Terms.

10. Contact Information

For any questions regarding these Terms, please contact us at:

CSense Management Solutions
106, First Floor, Osian Chloroplaza, Link Road, Porur. Chennai 600116
Support@joyq.in
+91 78458 64918